Meet the team
Leading empowerment through innovation, advocacy, and service excellence.
We are here to make a difference by empowering those who impact the lives of others. Bringing to them decades of expertise in targeted healthcare distribution. We are ever changing, mindful and considerate to all those we connect with every day. And we hold great respect for our people and our partners, who are all so dedicated to the health and wellness industry.
Leadership
![Lockhart Lori](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Lockhart%20Lori.jpg?width=2400&height=3000&name=Lockhart%20Lori.jpg)
Lori Lockhart
President
![Meg Costello Lambert](https://www.actionbenefits.com/hubfs/Meg%20Costello%20Lambert.png)
Meg Lambert
Vice President, Finance
![Krystina Resize-01](https://www.actionbenefits.com/hs-fs/hubfs/Krystina%20Resize-01.png?width=1582&height=1976&name=Krystina%20Resize-01.png)
Krystina Borrocci
Executive Director, Customer Engagement & Loyalty
![Tim H. Resize-01](https://www.actionbenefits.com/hs-fs/hubfs/Tim%20H.%20Resize-01.png?width=1582&height=1976&name=Tim%20H.%20Resize-01.png)
Tim Hellebuyck
Executive Director, Product Development
![Graham resized-01](https://www.actionbenefits.com/hs-fs/hubfs/Graham%20resized-01.png?width=1582&height=1976&name=Graham%20resized-01.png)
Graham Smith
Executive Director, Customer Development
![Bruce resized-01](https://www.actionbenefits.com/hs-fs/hubfs/Bruce%20resized-01.png?width=1582&height=1976&name=Bruce%20resized-01.png)
Bruce Udvari
Executive Director, Operations
Customer development
![David Balckburn](https://www.actionbenefits.com/hs-fs/hubfs/David%20Balckburn.png?width=413&height=517&name=David%20Balckburn.png)
David Blackburn
Broker Sales Manager
(248) 603-3605
![Robert-01](https://www.actionbenefits.com/hs-fs/hubfs/Robert-01.png?width=2550&height=3214&name=Robert-01.png)
Robert Hamelin
Broker Sales Manager
(248) 603-3575
![Gina-01](https://www.actionbenefits.com/hubfs/Gina-01.png)
Gina Theisen
Contract Specialist
(248) 603-3554
![Troy Albrecht Suit](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Troy%20Albrecht%20Suit.jpg?width=2400&height=3000&name=Troy%20Albrecht%20Suit.jpg)
Troy Albrecht
Account Manager
(248) 603-3624
![Brown Brieanne](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Brown%20Brieanne.jpg?width=750&height=938&name=Brown%20Brieanne.jpg)
Brieanne Brown
Account Manager
(248) 603-3631
![Cova Wendy](https://www.actionbenefits.com/hs-fs/hubfs/Cova%20Wendy.jpg?width=2400&height=3000&name=Cova%20Wendy.jpg)
Wendy Cova
Account Manager
(248) 603-3640
![Laurelle Geter](https://www.actionbenefits.com/hubfs/Laurelle%20Geter.jpg)
Laurelle Geter
Account Manager
(248) 603-3512
![Kulesza Danielle](https://www.actionbenefits.com/hubfs/PHOTOS%20and%20VIDEOS/Kulesza%20Danielle.jpg)
Danielle Kulesza
Account Coordinator
(248) 603-3632
![Remijan Fay](https://www.actionbenefits.com/hubfs/PHOTOS%20and%20VIDEOS/Remijan%20Fay.jpg)
Fay Remijan
Account Coordinator
(248) 603-3632
![Witfield-DeMolen Adam](https://www.actionbenefits.com/hubfs/PHOTOS%20and%20VIDEOS/Witfield-DeMolen%20Adam.jpg)
Adam Whitfield-DeMolen
Account Coordinator
(248) 603-3629
![Randy L. resize-01-01](https://www.actionbenefits.com/hs-fs/hubfs/Randy%20L.%20resize-01-01.png?width=1582&height=1976&name=Randy%20L.%20resize-01-01.png)
Randy Lobur
Growth Marketing Manager
(248) 603-3641
![Chelsea resize-01](https://www.actionbenefits.com/hs-fs/hubfs/Chelsea%20resize-01.png?width=1582&height=1976&name=Chelsea%20resize-01.png)
Chelsea Smith
Learning & Development Specialist
(248) 603-3613
Group team
We can assist you with your Blue Cross® Blue Shield® of Michigan and Blue Care Network medical groups. Our team will consult and assist you in navigating BCBSM/BCN self-service tools, help you to identify and solve problems or escalated issues, and answer your questions about products, renewals and services. Reach us at (866) 501-8727 or mygroupsupport@actionbenefits.com.
![Brown Jennifer](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Brown%20Jennifer.jpg?width=2400&height=3000&name=Brown%20Jennifer.jpg)
Jennifer Brown
Manager, Client Operations
(248) 603-3650
![Ferrara Colleen](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Ferrara%20Colleen.jpg?width=2400&height=3000&name=Ferrara%20Colleen.jpg)
Colleen Ferrara
Account Manager
(248) 603-3573
![Grimes Ryan](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Grimes%20Ryan.jpg?width=2400&height=3000&name=Grimes%20Ryan.jpg)
Ryan Grimes
Account Manager
(248) 603-3634
![Klave Carrie](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Klave%20Carrie.jpg?width=2400&height=3000&name=Klave%20Carrie.jpg)
Carrie Klave
Account Coordinator
(866) 501-8727
![Matthew McLellan](https://www.actionbenefits.com/hs-fs/hubfs/Matthew%20McLellan.png?width=413&height=517&name=Matthew%20McLellan.png)
Matthew McLellan
Account Coordinator
(866) 501-8727
![McMath Tammy](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/McMath%20Tammy.jpg?width=2400&height=3000&name=McMath%20Tammy.jpg)
Tammy McMath
Account Coordinator
(866) 501-8727
![Nixon Paula](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Nixon%20Paula.jpg?width=2400&height=3000&name=Nixon%20Paula.jpg)
Paula Nixon
Account Manager
(248) 603-3619
![Romeo Jamie](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Romeo%20Jamie.jpg?width=2400&height=3000&name=Romeo%20Jamie.jpg)
Jamie Romeo
Account Coordinator
(866) 501-8727
![Vandersluis Robin](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Vandersluis%20Robin.jpg?width=2400&height=3000&name=Vandersluis%20Robin.jpg)
Robyn Vandersluis
Account Associate
(866) 501-8727
Individual team
We're dedicated to supporting agents with their individual Medicare, under 65 and ancillary business across our multiple carrier partnerships. We focus on training, processing, and providing exceptional customer service by devoting time to maintaining client relationships and building a strong book of business. Reach us at (833) 754-2163 or individual@actionbenefits.com.
![Daniel R-01](https://www.actionbenefits.com/hs-fs/hubfs/Daniel%20R-01.png?width=2550&height=3214&name=Daniel%20R-01.png)
Daniel Rhen
Manager, Client Operations
(248) 603-3550
![Brown Debbie](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Brown%20Debbie.jpg?width=2400&height=3000&name=Brown%20Debbie.jpg)
Debbie Brown
Account Coordinator
(833) 754-2163
![Kevin Jerolamon-01](https://www.actionbenefits.com/hs-fs/hubfs/Kevin%20Jerolamon-01.png?width=413&height=517&name=Kevin%20Jerolamon-01.png)
Kevin Jerolamon
Account Manager
(248) 603-3558
![Jorgensen Anders](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Jorgensen%20Anders.jpg?width=2400&height=3000&name=Jorgensen%20Anders.jpg)
Anders Jorgensen
Account Associate
(833) 754-2163
![Untitled design - 2024-06-25T081550.321](https://www.actionbenefits.com/hs-fs/hubfs/Untitled%20design%20-%202024-06-25T081550.321.png?width=257&height=321&name=Untitled%20design%20-%202024-06-25T081550.321.png)
Amber Mann
Account Coordinator
(833) 754-2163
![Raisch Bekah](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Raisch%20Bekah.jpg?width=750&height=938&name=Raisch%20Bekah.jpg)
Bekah Nisun
Account Manager
(248) 603-3603
![Nordstrom Andrew](https://www.actionbenefits.com/hubfs/Nordstrom%20Andrew.jpg)
Andrew Nordstrom
Account Manager
(248) 603-3627
![Schmaltz Jessica](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Schmaltz%20Jessica.jpg?width=2400&height=3000&name=Schmaltz%20Jessica.jpg)
Jessica Schmaltz
Account Manager
(248) 603-3607
![269837_11992](https://www.actionbenefits.com/hubfs/269837_11992.jpg)
Renee Tevault
Account Manager
(248) 603-3678
Retirement benefits team
We are licensed and certified, and highly specialized in working directly with members in regards to Medicare offered through their employer’s retirement and pension plans. We work with some of the nation’s largest carriers, groups, unions and associations to ensures their retired membership populations have a resource to assist with enrollment, questions and changes to their plan. We also play a significant role in many of the carriers lead, information recovery, and educational calling campaigns all the while of making sure beneficiaries have a voice in the benefits they choose in their retirement years.
![Akers Bev](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Akers%20Bev.jpg?width=2400&height=3000&name=Akers%20Bev.jpg)
Bev Akers
Manager, Client Operations
(248) 359-6475
![Janiga Lauren](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Janiga%20Lauren.jpg?width=2400&height=3000&name=Janiga%20Lauren.jpg)
Lauren Janiga
Account Coordinator
(248) 603-3609
![Leach Anjelica](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Leach%20Anjelica.jpg?width=2400&height=3000&name=Leach%20Anjelica.jpg)
Anjelica Leach
Account Manager
(248) 603-3622
Program management office
![Alicia-01](https://www.actionbenefits.com/hs-fs/hubfs/Alicia-01.png?width=2550&height=3214&name=Alicia-01.png)
Alicia Bennett
Program Manager
(248) 603-3668
![Colyer Trish](https://www.actionbenefits.com/hs-fs/hubfs/PHOTOS%20and%20VIDEOS/Colyer%20Trish.jpg?width=2400&height=3000&name=Colyer%20Trish.jpg)
Trish Colyer
Process Improvement Specialist
(248) 359-6460
![Tina p-01](https://www.actionbenefits.com/hs-fs/hubfs/Tina%20p-01.png?width=2550&height=3214&name=Tina%20p-01.png)
Tina Pennington
Quality Coordinator
(248) 603-3633
Human resources and Administration
![Duff Stacy](https://www.actionbenefits.com/hs-fs/hubfs/Duff%20Stacy.jpg?width=2400&height=3000&name=Duff%20Stacy.jpg)
Stacy Duff
Manager, Human Resources
(248) 603-3559
![Bowdell Brenda.jpg](https://www.actionbenefits.com/hs-fs/hubfs/Bowdell%20Brenda.jpg.jpg?width=2400&height=3000&name=Bowdell%20Brenda.jpg.jpg)
Brenda Bowdell
Receptionist
(248) 356-8585
![269837_11972](https://www.actionbenefits.com/hubfs/269837_11972.jpg)
Megan McDonald
Human Resources Generalist
(248) 603-3536
![Williams Mardel](https://www.actionbenefits.com/hs-fs/hubfs/Williams%20Mardel.jpg?width=2400&height=3000&name=Williams%20Mardel.jpg)
Mardel Williams
Administrative Director
(248) 359-6466
Finance
![Moore Karen](https://www.actionbenefits.com/hs-fs/hubfs/Moore%20Karen.jpg?width=2400&height=3000&name=Moore%20Karen.jpg)
Karen Moore
Controller
(248) 603-3563
![Abraham Pati](https://www.actionbenefits.com/hs-fs/hubfs/Abraham%20Pati.jpg?width=2400&height=3000&name=Abraham%20Pati.jpg)
Patrice Abraham
Accounting Technician
(248) 603-3665
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