Action Academy




Action Academy offers another avenue for agency partners to capitalize on our expertise. For each market we serve, we have designed learning experiences to support you in growing and maintaining your book of business. Whether you learn best from an instructor-led training or targeted eLearning modules, we’ve got a solution that meets your needs.

Training Calendar

Wednesday, March 29, 2023
Building benefits that complement Original Medicare
10:00 AM

Beneficiaries are near-evenly divided between Original Medicare and Medicare Advantage. To fully support your clients who stay with Original Medicare, you'll need to know your way around the enrollment rules, benefit functionality and legislative changes that impact Medicare Supplement and Part D. In just under an hour, we'll help you get up to speed with this rapidly evolving sector of the market.

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Self-Service Resources for Your Blue Cross® Blue Shield® of Michigan Small Group Book of Business
10:00 AM

This course provides a detailed overview of the digital agent tools provided by Blue Cross and Blue Care Network, including eMVP and eMCS membership systems, eBookshelf reporting, Online Benefit Information and OneSource. Participants will learn the capabilities of these tools, how to access them and how to use them to perform common tasks for their group clients.

If you work with Action in the group market, email to register.

APRIL 12, 2023
Write better, sell more: Using the written word to boost your sales
10:00 AM

Each and every day of your work, you're writing to convince your prospects and clients to do something. Whether you want them to purchase from you for the first time, renew their coverage, or consider a new product line, you need a compelling message to convince them to do so.

Join our marketing team as we share six tips to get more impact from your writing -- whether it's an email, blog, or social media post.

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Wednesday, April 19, 2023
Avoid second-quarter slowdowns with ancillary products
10:00 AM

With no big enrollment periods coming up, your Medicare business might be in a second-quarter slump. Bust that slump with ancillary products you can sell year-round.

In just 27 minutes, our broker sales team will walk you through prospecting your existing book, highlight best-selling products, and give you the tools to educate clients about these plans.

Build a more complete benefit package, create more value for your clients, and earn more commissions to show for it.

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Wednesday, APRIL 26, 2023
What to expect when the COVID PHE ends
10:00 AM

The declared Public Health Emergency is slated to end on May 11, 2023.

That means your clients will see lots of changes. COVID-related services will be covered differently and some telehealth flexibilities will end.

This, coupled with Medicaid unwinding, will spell uncertainty for your clients.

Get the answers you need to guide them in this informative session.

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