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Action Academy

 

 

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Action Academy offers another avenue for agency partners to capitalize on our expertise. For each market we serve, we have designed learning experiences to support you in growing and maintaining your book of business. Whether you learn best from an instructor-led training or targeted eLearning modules, we’ve got a solution that meets your needs.

Training Calendar


Tuesday
July 12, 2022
Orientation to Individual Business Agent Community
10:00 a.m.

How do I open a case? What are the differences in enrolling an individual who’s under 65 or a Medicare client? How might I take advantage of the reporting features available in the Individual Business Agent Community? Erin Gray of Blue Cross® Blue Shield® of Michigan will answer these questions and more as she discusses the features of the Individual Business Agent Community platform, located inside Agent Secured Services at bcbsm.com.

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Thursday
July 14, 2022
Health Insurance Terminology
10:00 a.m.

This course focuses on the unique language of health insurance to help participants better understand cost-sharing and plan features, consumer-directed health options, common industry documentation and more. In addition to unpacking common acronyms, this course provides thorough explanations to ensure a sound understanding of industry-specific terminology.

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Thursday
July 14, 2022
Get to know: UnitedHealthcare
2:00 p.m.

Action Benefits is pleased to announce its partnership with UnitedHealthcare. This national carrier presents yet another opportunity to grow your business and offer products that best fit your beneficiaries’ Medicare needs.

Sue Fisher, Michigan Sales Director of Government Programs at UnitedHealthcare, will introduce the carrier's sales team, Medicare Advantage, Medicare Supplement and prescription drug plan products.

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Tuesday
July 19, 2022
Getting Ready to Sell in the Individual Markets
10:00 a.m.

Michigan’s population continues to age out of group coverage and into Medicare. At the same time, expansion of federal subsidies and other rule changes under the Affordable Care Act, have expanded the individual under 65 market. What steps should you take to serve these growing market segments? We’ll help you get appointed, get certified and get selling.

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Thursday
July 21, 2022
CoverageForCompanies
10:00 a.m.

This course provides a full demonstration of the CoverageForCompanies small group remote enrollment solution, from quoting through group set-up, member-level enrollment and the group renewal process. All aspects of the platform are covered in detail and participants will leave the training prepared to deliver exceptional enrollment and renewal experiences for their clients.

If you work with Action in the small group market, email learning@actionbenefits.com for registration details.

 
Wednesday
July 27, 2022
Self-Service Resources for Your Blue Cross® Blue Shield® of Michigan Small Group Book of Business
10:00 a.m.

This course provides a detailed overview of the digital agent tools provided by Blue Cross and Blue Care Network, including eMVP and eMCS membership systems, eBookshelf reporting, Online Benefit Information and OneSource. Participants will learn the capabilities of these tools, how to access them and how to use them to perform common tasks for their group clients.

If you work with Action in the small group market, email learning@actionbenefits.com for registration details.

 
Thursday
July 28, 2022
Medicare Fundamentals
10:00 a.m.

This course provides a detailed, but high-level look at Medicare as a whole, from Parts A and B, through Supplement, Advantage and PDP options. Attendees will gain familiarity with:

  • Key terminology
  • Options for beneficiaries
  • Eligibility
  • Enrollment
  • Timelines
  • Costs

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Tuesday
August 2, 2022
Medicare Expertise
10:00 a.m.

Taking a step beyond the basics, this course delivers a deeper look at the rules and policies governing the senior health market to give them context for real-world application. Topics include:

  • Medicare’s relation to employer-sponsored benefits
  • Coordination of benefits with other coverage
  • COBRA
  • Marketplace plans
  • Creditable drug coverage
  • Special enrollment periods (SEP)

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Thursday
August 4, 2022
Fundamentals of the Individual Under 65 Market
10:00 a.m.

Curious about what it takes to work in the individual under 65 market? We’ve got you covered. In this session, we’ll introduce you to the Health Insurance Marketplace, Federally Facilitated Marketplace certification requirements and subsidy eligibility requirements. If you’ve got questions about eligibility and rating factors, we’ll answer those too. And, when you’re ready to take Action, we’ll help you sign on with our Customer Engagement team.

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Tuesday
August 9, 2022
Taking Action in the Group Market
10:00 a.m.

Action Benefits has made its name in supporting agents with their small group business. In this session, we’ll help you accurately determine the size of the groups you work with and explore how we can serve you as a general agent in this space. In addition, we’ll discuss underwriting requirements and benefit options available to all groups.

If you work with Action in the small group market, email learning@actionbenefits.com for registration details.

 
Thursday
August 11, 2022
Getting Ready to Sell in the Individual Markets
10:00 a.m.

Michigan’s population continues to age out of group coverage and into Medicare. At the same time, expansion of federal subsidies and other rule changes under the Affordable Care Act, have expanded the individual under 65 market. What steps should you take to serve these growing market segments? We’ll help you get appointed, get certified and get selling.

Register Now

Thursday
August 17, 2022
Group Medical Products: Blue Cross® Blue Shield® of Michigan and Blue Care Network
10:00 a.m.

This course is designed to give participants a thorough understanding of how Blue Cross and Blue Care Network plans operate and how benefits apply to services, as well as the differences between carriers and between product families.

If you work with Action in the small group market, email learning@actionbenefits.com for registration details.

Thursday
August 18, 2022
Anatomy of a Sales Appointment
10:00 a.m.

Benjamin Franklin told us, “If you fail to plan, you are planning to fail.” In this session, we’ll provide a framework to help you pre-plan sales appointments for your individual business. We’ll also highlight some tools of the trade that can help you discover, and meet, client needs. Armed with these tools, you’ll be well-prepared to convert even more of your opportunities.

Register Now

Tuesday
August 23, 2022
CoverageForCompanies
10:00 a.m.

This course provides a full demonstration of the CoverageForCompanies small group remote enrollment solution, from quoting through group set-up, member-level enrollment and the group renewal process. All aspects of the platform are covered in detail and participants will leave the training prepared to deliver exceptional enrollment and renewal experiences for their clients.

If you work with Action in the small group market, email learning@actionbenefits.com for registration details.

 
Wednesday
August 24, 2022
Self-Service Resources for Your Blue Cross® Blue Shield® of Michigan Small Group Book of Business
10:00 a.m.

This course provides a detailed overview of the digital agent tools provided by Blue Cross and Blue Care Network, including eMVP and eMCS membership systems, eBookshelf reporting, Online Benefit Information and OneSource. Participants will learn the capabilities of these tools, how to access them and how to use them to perform common tasks for their group clients.

If you work with Action in the small group market, email learning@actionbenefits.com for registration details.

 
 

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